Privacy Policy

Last updated: September 14, 2026

Adrian AI Solutions ("we," "us," "our") provides automated missed-call text-back, customer follow-up, and appointment scheduling services to local businesses. This policy explains what information we collect, why, and what we do with it.

WHO THIS POLICY COVERS

This policy covers two groups. Our customers: the business owners who subscribe to our service. Your callers: the people who call your business and receive an automated text back. We handle their information on your behalf, as a service provider to you.

INFORMATION WE COLLECT FROM OUR CUSTOMERS

When you sign up, we collect your name, business name, email address, phone number, and billing address. We collect payment information through Stripe; we never see or store your full card number. We also collect the settings you configure, such as your business hours, the wording of your automated replies, and your calendar availability.

INFORMATION WE HANDLE ON YOUR BEHALF

To run the service, our system processes the phone number of anyone who calls your business and does not reach you, the text messages exchanged between your business and that caller, and any appointment details the caller provides, such as their name, address, or the work they need done. We process this information only to deliver the service you have asked us to perform. We do not sell it, rent it, or use it to build marketing lists.

HOW WE USE INFORMATION

We use the information above to send automated text replies on your behalf, to book appointments on your calendar, to bill you for the service, to provide support when you contact us, and to maintain and improve the reliability of the system.

WHO WE SHARE INFORMATION WITH

We share information only with the companies that make the service work. Stripe processes payments; their privacy policy governs the payment information you enter at checkout. Telecommunications and messaging providers deliver the text messages. Artificial intelligence providers generate the automated replies, so message content is sent to these providers to produce a response. Google hosts our website and business email. We may also disclose information if required by law, or in connection with a sale or transfer of the business.

HOW LONG WE KEEP INFORMATION

We keep customer account and billing records for as long as your account is active and for seven years afterward, which is the period generally required for tax and accounting purposes. We keep message logs for twelve months, after which they are deleted. You may ask us to delete message logs sooner.

SECURITY

We use encryption in transit, access controls, and reputable service providers. No system is perfectly secure, and we cannot guarantee absolute security.

YOUR CHOICES AND RIGHTS

You may ask us to access, correct, or delete the information we hold about you by contacting us at the address below. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. We honor those rights regardless of where you are located. Anyone receiving texts from a number we manage can reply STOP at any time to stop receiving them.

CHILDREN

Our service is for businesses. We do not knowingly collect information from anyone under 18.

CHANGES

If we change this policy we will post the updated version here and change the date at the top. Material changes will be emailed to active customers.

CONTACT

Adrian AI Solutions

645 Prospect Avenue, Bronx, NY 10455, United States

Email: contact@adrianaisolutions.com

Phone: (646) 972-1915